PRIVACY POLICY JACOBS TRANSPORT

The protection of your personal data is important to us and therefore we have established this policy that governs how we handle your personal data. In any case Jacobs adheres to the applicable laws and regulations, including the GDPR.

Our privacy policy applies to all services provided by Jacobs A. Transport and not by third parties. We are therefore not responsible for the privacy policies of other sites and resources linked to our website. By using our website http://www.jacobstransport.be or other communication channels you accept our privacy policy.

WHO IS THE DATA CONTROLLER?

Jacobs Transport nv, with registered office at 3600 Genk, Zuiderring 28 – poort 7817, and with company number BE0445790422, is the data controller for the processing of your personal data.

If you wish to contact us, you can do so through the contact details below:
Jacobs Transport nv
Zuiderring 28 – gate 7817
3600 Genk, Belgium
info@jacobstransport.be

If you contact us because you wish to exercise one of your rights, please indicate clearly which right you wish to exercise. Please be as specific as possible when exercising your rights.

WHY DO WE PROCESS PERSONAL DATA?

Personal data is processed for the following purposes:

  • Customer administration/customer management
  • Supplier administration/management
  • Accounting processing
  • Management of disputes
  • Execution of agreements

HOW LONG WILL YOUR DATA BE KEPT?

Personal data is kept for as long as necessary to provide you with the service you activated yourself or for which you gave your consent. Your personal data will be kept for a maximum of 5 years after its last use.

WHAT ARE THE PROPERTY RIGHTS OF THE WEBSITE?

The contents of this site, including brands, logos, drawings, data, product or company names, texts, images, etc. are protected by intellectual rights and belong to Jacobs Transport nv or entitled third parties.

LIABILITY OF THE WEBSITE

The information on the website is of a general nature. The information is not adapted to personal or specific circumstances and can therefore not be considered as personal, professional or legal advice to the user.

Jacobs Transport nv makes great efforts to ensure that the information made available is complete, correct, accurate and up-to-date. Despite these efforts, inaccuracies may occur in the information made available. If the information provided contains errors, or if certain information on or via the site is unavailable, Jacobs Transport nv will make the greatest effort to rectify this as soon as possible.

Jacobs Transport nv cannot, however, be held liable for any direct or indirect damage resulting from the use of the information on this site.

If you should find any inaccuracies in the information made available through this site, you can contact us by e-mail at: info@jacobstransport.be. This website is the property of Jacobs Transport nv. The content of the site (including links) can be adapted, changed or completed at any time without notice or notification. Jacobs Transport nv. provides no guarantees for the proper functioning of the website and cannot be held liable in any way for poor functioning or temporary unavailability of the website.

In no event shall Jacobs Transport nv be liable to anyone, directly or indirectly, in any special or other way, for damages due to the use of this site or any other, particularly as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other information on the computer system, to equipment, software or other of the user.

The website may contain hyperlinks to websites or pages of third parties, or refer to them indirectly. The placing of links to these websites or pages in no way implies an implicit approval of their contents. Jacobs Transport nv expressly declares that it has no control over the content or other characteristics of these websites and cannot, under any circumstances, be held liable for their content or characteristics or for any other form of damage resulting from their use.

APPLICABLE LAW AND COMPETENT COURTS

Belgian law is applicable to this site. In case of a dispute only the courts of the district of Hasselt will be competent.

FOR WHAT PURPOSES ARE DATA PROCESSED?

Data processing is essential for the operation of the website and its services. The processing is done only for the following (internal) purposes:

  • To provide the user with access to his/her user account;
  • For billing purposes;
  • Offering information;
  • Obtaining and processing user reviews;
  • Providing support;
  • To offer and improve the services provided.

When visiting our website, some data is collected for statistical purposes (Google Analytics). Such data are necessary to optimize the use of our website. These data are: IP address, probable place of consultation, hour and day of consultation, which pages were visited. When you visit our website you agree to this data collection for static purposes as described above.

IS THE DATA TRANSFERRED TO THIRD PARTIES AND DATA PROCESSORS?

Personal data is primarily processed for internal use only. The personal data will not be sold, transferred or communicated to third parties associated with us. As a data controller, we are free to engage so-called “data processors”. A processor is a natural or legal person who processes personal data at the request of or in the name of the controller. The processor always acts in accordance with the instructions of the person responsible for processing.

Jacobs Transport nv uses the following categories of “processors”:

  • Companies that we have engaged for marketing purposes
  • Companies that we have engaged for hosting purposes
  • Companies we have engaged for administrative purposes
  • Companies that we have engaged for communication purposes

Jacobs Transport nv warrants that these processors will take the necessary technical and organizational measures to protect the personal data.

LEGAL BASIS OF THE PERSONAL DATA?

The client has at all times the right to inspect his personal data and to correct them or have them corrected if they are incorrect or incomplete, to have them removed, to have their processing restricted and to object to the processing of personal data concerning him, including profiling on the basis of those provisions. In addition, the customer has the right to obtain a copy (in a structured, accessible and machine-readable form) of his personal data and to have the personal data transferred to another company.

In order to exercise the aforementioned rights, the customer is asked to:

  • Adjust the settings of his customer account himself; and/or

DIRECT MARKETING

The customer has the right to oppose, free of charge, any processing of his personal data for the purpose of direct marketing.

COOKIES

Jacobs Transport nv also uses cookies on its website. Cookies are small pieces of information that are stored by the browser on your computer and allow us to record certain information about the users of the website (e.g. choice of language, length of visit to the website, etc.). This information helps us to better tune the website to your needs, preferences and ease of use.

QUESTIONS AND FEEDBACK

If you have any questions, complaints or comments, please contact us at www.jacobstransport.be. You can expect a response from us within 30 days. You also have the right to lodge a complaint with the Commission for the Protection of Privacy: Drukpersstraat 35, 1000 Brussels – commission@privacycommission.be.

Opening hours:

Mon. – Fri. : 8:30 – 18:00
Saturday: 9:00 – 12:00
Sunday: closed

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